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Workplace Skills Business Managers Need | SkillsandTech

Workplace Skills Business Managers Need

Acting as a business manager is a challenging and difficult career path.

It is a role with incredible responsibility, from reaching goals in terms of sales to managing office productivity.

While your specific duties can vary from company to company, all business managers are tasked with keeping their departments making progress and working at peak efficiency.

To succeed as a business manager, you need to have the following skills:


To be effective, you need to be able to lead and drive people to produce their best work.

You cannot do that without a professional presence and charisma.

You need to earn the respect and trust of your employees so they are willing to go above and beyond for you and help the company meet its objectives.

Planning & Organization

As a business manager, you will usually be given directives from senior level executives, with goals or earning minimums you have to meet.

It is your job to find out how to make those objectives possible, from planning new business directions and identifying ways to streamline work to save time and money.


To effectively work with your team, you need to be a top-notch communicator. You need excellent verbal skills to convey your expectations and feedback, but you also need to be able to listen attentively to figure out areas of weakness or difficulty.

In addition, you need to have a strong executive presence so you can present yourself as poised and professional when meeting with business leaders and community officials.

Decision Making

As the business manager, you do not have the luxury of someone else making key decisions; that responsibility falls to you.

You will make decisions every day, some minor and some extremely impactful. You need to be prepared and efficient at evaluating a situation, identifying your options and choosing a course of action that works best for your business.

These decisions can be hard; they can involve whether or not to fire someone or to lay off a whole team. You need to be ready to make the tough choices for the good of the business.


As a business manager, you need to communicate around the clock with both employees and executives, so you need to be adept with smartphone apps, virtual meeting software, and other programs. Project management software will also be necessary to keep track of progress and employee responsibilities.

If you like making decisions and acting as a leader, then a career as a business manager may be for you.

It requires a broad range of skills, from comfort with technology to communicating effectively. Beyond these skills, you’ll need to be thick-skinned, courageous and willing to take risks if it means a good return for the business.
It’s an exciting career that does not get boring and every day is different than the one before.

Workplace Skills Business Managers Need

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